Web search
We advise you to access the City of Rijeka website www.rijeka.hr anonymously, unless you decide to submit your personal information. If you solely browse the website, i.e. read it, view pictures or download data or documents without submitting your personal information, usage data will be automatically collected and stored. (See Terms of Usage)
Usage data do not identify you personally and are used solely for two purposes: for website operation, and in case there is a suspicion of unauthorised access.
The City of Rijeka website registers user data automatically for statistical analysis. The statistical analysis is used to improve the website for its users, namely, by establishing which data are most and which least interesting, defining specifications of the technical design, evaluating the quality of the system and identifying problem areas.
Registered Users
By registering to services offered by the portal www.rijeka.hr, the user has to undergo the process of registration, submit true information and choose user name and password.
All pieces of information entered under a particular user name are the sole responsibility of the user. The City of Rijeka shall not be responsible for the unauthorised access to the account, or in respect of any loss or damage incurred in this way.
The City of Rijeka reserves the right to suspend or deny any user account and access to one or more services for which the user registered, without notice or/and explanation. The City of Rijeka shall not be responsible for any loss or damage incurred by suspending any user account or/and access to one or more services for which the user registered.
E-mailing City of Rijeka or Service Websites
If you have a question or a comment to make by the e-mail message, thus submitting to us your name and e-mail or postal address, we will use the provided information in order to answer your question or comment and, if necessary, contact you in connection with services for which you have expressed your interest.
Safety
The City of Rijeka undertakes all the measures of precaution in order to protect its users data. As no data transmission over the Internet can be guaranteed to be 100% secure, in spite of our efforts to protect your personal information, we, the City of Rijeka, unfortunately, cannot warrant the security of any information you transmit to us. So you do so at your own risk. In spite of that, once we receive your transmission, we make our best effort to ensure its security on our systems.
When users submit vulnerable data over the website, such as for financial transaction services, it is the responsibility of the financial institution over which the service is performed to warrant the security of your vulnerable data (as your credit card number), and not the responsibility of the City of Rijeka.
Users Notified of Changes
If necessary, we reserve the right to change our privacy policy. Users will be notified of these changes on our website so that they may always find out which personal data we collect and under what conditions.
Contact:
City Office – Public Relations and Online Communication Service is responsible for the content of data, design and website organisation of www.rijeka.hr
If you have any questions or comments about this statement, please contact us at the following address:
Grad Rijeka
City Office – Public Relations and Online Communication Service
Korzo 16
HR-51000
Rijeka
The City of Rijeka regrets that questions regarding privacy policy cannot be answered by e-mail.