Central Heating beneficiaries are entitled to complete exemption from monthly costs because the City of Rijeka settles 50% of the variable part of their costs, while the utility company Energo the remaining part of variable and fixed costs.
Who can get assistance?
A household that is a beneficiary of the guaranteed minimum compensation provided by the Social Welfare Centre Rijeka or a household whose monthly average income over the last three months is lower than the income threshold set by the City of Rijeka for each number of household members (threshold for a single person is HRK 2,875, for a household composed of two members HRK 3,625, a household composed of three members HRK 4,875, a household composed of four members HRK 6,250, households with more members + HRK 875 for each additional member) or a single-parent family (a family composed of a child or children and only one parent who alone parents them) whose average monthly income over the last three months is below the income threshold set by the City of Rijeka for each number of household members (threshold for a household composed of two members is HRK 4,350, for a household composed of three members HRK 5,850, for a household composed four members HRK 7,500, for households with more members + HRK 1,050 for each additional member) or households whose member is a beneficiary of the right to attendance allowance, the right to disability allowance, the right to the early intervention service, or the right to compensation until employment by the Social Welfare Centre Rijeka.
An additional condition for realising this right is that the household does not use the flat in which it lives without a valid legal ground and that in the Republic of Croatia it is not a (co)owner of a real estate item, save for the one that serves for living (second flat/house, holiday house or business premises).
How to get assistance?
In order to get this type of assistance, requests should be submitted at the counter hall of the City of Rijeka, at the address: Titov trg 3, counters 4 and 5 on working days from 8:30 to 15:30 h.
The reimbursement of energy costs is realised by reducing the bill of the company that has issued it (e.g. RI-stan).The right to the reimbursement of these costs is valid, for one year, from the date of its approval, thereafter citizens may again apply for this assistance.
During the procedure of recognising and realising the right facts and circumstances may undergo changes (for instance number of family members may change or the address) that must be timely communicated to the Health and Social Welfare Department by the applicant or the beneficiary.
Through e-Adviser, social programme of the City of Rijeka, citizens may get to know whether they can become beneficiaries of this type of assistance and how to get it.